Reference

How nasa34 Handles Your Personal Information

This Privacy Policy covers what data nasa34 collects when you open an account, make deposits via DANA, OVO or GoPay, and use our platform — and exactly how we handle it.

Account data protectionWallet info: DANA, OVO, GoPayCookie and device dataYour rights to access and deleteDirect contact for data requests
nasa34 How nasa34 Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Rights

nasa34 applies technical and organisational measures to protect your account data from unauthorised access. This covers your profile, wallet linkage details, and any documents submitted during account verification. Cookies are used to maintain your logged-in session, remember your preferred language, and gather anonymised analytics on page usage. You can manage cookie preferences through your browser settings at any time. Where local law in Indonesia grants you rights over your personal data — such as access, correction or deletion — you can exercise those rights by contacting us through the support channels on this page.

Account Security

Your account is protected by password and OTP verification on login. We monitor session activity and flag access from unrecognised devices for additional checks.

Cookie Handling

Session cookies keep you logged in across pages. Analytics cookies are anonymised. You can block non-essential cookies in your mobile browser settings without affecting core account functions.

Data Retention

Active account records are held while your account is open. Closed accounts have data retained only as long as required by our payment processors or applicable local regulation.

Your Rights

Depending on applicable local law, you may request access to, correction of, or deletion of your personal data. Submit requests via live chat or the support email in your account dashboard.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of the data we hold, ask us to correct it, or submit a deletion request, you can reach our team through the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Account verification is required before we action any data request, so have your registered email or mobile number ready when you write in.

Team online

Live Chat

Open the chat widget from any page. Identify yourself with your registered email and describe your data request. Our team will confirm receipt and next steps.

Email Support

Send your data request to our support email address listed in your account dashboard. Include your registered mobile number for faster verification.

Account Dashboard

Log in, go to account settings, and use the privacy or data request form if available. This routes your request directly to the data handling team.

Common Questions About Your Privacy on nasa34

These are the data and privacy questions we hear most from account holders. If your question is not covered here, contact our support team directly through live chat or the email listed in your account settings.

We collect your name, email address, registered mobile number, and device session data. When you use DANA, OVO, or GoPay, we record transaction references but not your full wallet credentials.

We only share data with payment processors required to complete your DANA, OVO, or GoPay transactions, and with compliance functions where local law in Indonesia requires it. We do not sell your data.

Once your account is closed, we retain only what is required by our payment processors or applicable local regulation. Data no longer needed for those purposes is deleted or anonymised.

Contact us via live chat or the support email shown in your account dashboard. Provide your registered email or mobile number so we can verify your identity before processing the request.

Yes, where permitted by applicable local law. Send a deletion request through live chat or email support. We will confirm which data can be removed and complete the process after identity verification.

Cookies maintain your active login session and remember settings across pages. Analytics cookies are anonymised. You can manage or block non-essential cookies through your mobile browser settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.